A positive mindset makes all the difference in the moments that matter A moment is all we have to make a good first impression, to make a point, or to connect deeply with others. If we miss the moment, we miss out. What are the moments that matter? * When we hit rock bottom: self awareness and transformational self leadership is what makes the difference. * Between a rock and hard place: ethical challenges that demand that we know how to have difficult conversations on what maters most. * In the heat of the moment: those challenging conversations when emotions are up and the stakes are high. Through stories and exercises, Zoë Routh guides you through managing the toughest moments: the depths of personal rock bottom; the squeeze of ethical challenges between a rock and hard place; and toe-to-toe, in the heat of the moment. Becoming a conscious leader means we need to master the moments that matter. This book shows you how.