Destroying is a necessary function in life. Everything has its season, and all things eventually lose their effectiveness and die.
Margaret J. Wheatley
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For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions.
- Margaret J. Wheatley -
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There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
- Margaret J. Wheatley