I think that a lot of companies are still amazingly price sensitive. - "Sanjay Kumar"

I think that a lot of companies are still amazingly price sensitive.
Sanjay Kumar

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We have believed at CA that consolidation of this industry is something that was required ten years ago.
- Sanjay Kumar
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Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
- Sanjay Kumar