Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael Bergdahl
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The key to competing and surviving against Wal-Mart is to focus your business into a niche or pocket where you can leverage your strengths in the local marketplace.
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Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.
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