James Cash Penney Quotes


Courteous treatment will make a customer a walking advertisement. James Cash Penney Advertisement 225
Theory is splendid but until put into practice, it is valueless. James Cash Penney Practice 120
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership. James Cash Penney Trust 117
I believe in trusting men, not only once but twice - in giving a failure another chance. James Cash Penney Men 88
Too many would-be executives are slaves of routine. James Cash Penney Executives 88
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply. James Cash Penney Apply 83
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration. James Cash Penney Children 81
We get real results only in proportion to the real values we give. James Cash Penney Proportion 80
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power. James Cash Penney Power 80
Change is vital, improvement the logical form of change. James Cash Penney Change 80
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier. James Cash Penney Trust 79
Success cannot come from standstill men. Methods change and men must change with them. James Cash Penney change 79
Growth is never by mere chance; it is the result of forces working together. James Cash Penney Chance 79
Every man must decide for himself whether he shall master his world or be mastered by it. James Cash Penney Decide 69
The keystone of successful business is cooperation. Friction retards progress. James Cash Penney Business 69
The well-satisfied customer will bring the repeat sale that counts. James Cash Penney Bring 62
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps. James Cash Penney Footsteps 62
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds. James Cash Penney Deeds 60
The Golden Rule finds no limit of application in business. James Cash Penney business 60
The art of effective listening is essential to clear communication, and clear communication is necessary to management success. James Cash Penney Art 60
No business can succeed in any great degree without being properly organized. James Cash Penney Business 60
It is the service we are not obliged to give that people value most. James Cash Penney Obliged 59
The disciplined are free. James Cash Penney Disciplined 55
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems. James Cash Penney Work 55
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. James Cash Penney business 55
Men are not great or small because of their material possessions. They are great or small because of what they are. James Cash Penney Material 53
Salesmanship, too, is an art; the perfection of its technique requires study and practice. James Cash Penney Art 51
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn. James Cash Penney Job 50
I was long brought up to think that it was nothing short of a crime to miss a sale. James Cash Penney Brought 50
Clock watchers never seem to be having a good time. James Cash Penney Clock 46
There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man. James Cash Penney Best 46
Luck is always the last refuge of laziness and incompetence. James Cash Penney Incompetence 46
No serious-minded man should have time for the mediocre in any phase of his living. James Cash Penney Living 45
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust. James Cash Penney Trust 45
Exchange ideas frequently. James Cash Penney Exchange 44
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman. James Cash Penney Best 44
Success cannot come from standstill men. Methods change and men must change with them. James Cash Penney Change 39
As a rule, we find what we look for; we achieve what we get ready for. James Cash Penney Achieve 38
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself. James Cash Penney Care 38
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization. James Cash Penney Close 36
Do not primarily train men to work. Train them to serve willingly and intelligently. James Cash Penney Intelligently 33
Success will always be measured by the extent to which we serve the buying public. James Cash Penney Success 33
Salesmanship is limitless. Our very living is selling. We are all salespeople. James Cash Penney Limitless 30
It is always the start that requires the greatest effort. James Cash Penney Effort 27
The greatest teacher I know is the job itself. James Cash Penney Greatest 25
I believe a man is better anchored who has a belief in the Supreme Being. James Cash Penney Anchored 24

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James Cash Penney Quotes

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