The Manager's Dilemma: How to Empower Your Team's Problem-Solving (Performance Development Series)
by Irial OFarrellPublish: Sep 03, 2021Series: Performance Development SeriesAdvice & How To BusinessBook Overview
Do you find yourself swamped by everyone landing problems on your desk, for you to solve?Do you wonder why your team members hand over issues for you to sort out, rather than sorting them out themselves? Even issues that you think they should be able to sort out themselves?
Are you getting so bogged down in solving other people's problems that you aren't getting time to focus on your own work?
If so, The Manager's Dilemma - How to Empower Your Team's Problem-Solving is the book for you. Meet Trish and her team, as she understands what the manager's dilemma is, explores the valid reasons for escalation, the steps of problem-solving. Follow Trish's journey,as she reflects on her own team members and where each of them might be getting stuck. Consider Trish's learnings and how you'd apply them to your own team. Finally, consider how you'll introduce the new approach to your team.
Based on insights arising from the author's own management experience and delivering a workshop to hundreds of other managers, it's a practical book that guides you through the complexities of human dynamics. You will be encouraged to apply the learning to your own team members and to your own mindset, as a manager, so the dynamics of problem-solving within the team shift for the better.
Why Invest in The Manager's Dilemma:
As a manager, what would really make a difference to you?
- Team members that can sort out most of the issues that arise in their roles?
- Team members that research issues before they escalate them to you?
- Team members that are problem-solvers, not just problem-identifiers?
- Less issues escalated to you?
If so, The Manager's Dilemma - How to Empower Your Team's Problem-Solving is the book you need, to break the current dynamic. By putting the ideas into practice in your team, you'll:Increase trust between you and your team members Reduce the number of interruptions & escalationsFaster resolution of issues and problemsIncrease individual and team performanceDevelop a high-performing teamIncrease capacity and attract high-profile opportunities for you and your teamIncrease your, and your team's, career prospects
About the Author:
Irial O'Farrell is endlessly curious by what drives performance in business. She has 10+ years direct management experience, and 20+ years experience of coaching and developing managers and leaders. The Manager's Dilemma is based on initial direct observations Irial made of behaviours she saw in her own team and how she responded. While mentoring a group of senior managers, she realised they had similar issues within their teams, so she tested her theories with them, which resonated with them. She realised that while managers tend to be very good at problem-solving, they tend to be less good at developing other people's problem-solving skills, so she designed and delivered a well-received workshop. This book is based on the insights she gained through those workshops.
